Description

PROJECT MANAGER – CUSTOMER SUCCESS (30% - 50%) - 123 NEXT a young and dynamic team active in the! What does the position allow? · Flexibility on hours and work location, position open to freelancers and profiles, long-term position with progression opportunities · Direct communication with the CEO and a young and dynamic team, growing company · Development of project management, customer success, and team aspects - who are we? · Company of: 123 Next Our mission: “Empowering All” Our values: Excellence, commitment, continuous learning, listening, humility, impact, long-term vision · In a few figures: 200+ videos per year, 100+ projects per year, 100+ clients, presence in 5 cantons in the French-speaking region and various industries, a team made up of 5 people Where will I work? · Hybrid – Remote and in-person at our offices at Chemin du Champ-des-Filles 4 What would my missions be? · Project management: You will oversee the management of external & internal projects, briefing, client management, with staff-clients-partners, booking agendas, deadlines, deliverables, quality, etc. · Agenda management: You will assist the CEO in the organization of various meetings-events-projects for the team and for clients, agenda, Outlook, emails, progress management of internal/external tasks: You will be responsible for the progress of projects with the different people involved, review of tasks and quality processes, deadlines, etc. · Office management: You will participate in team meetings, organize internal or marketing events with our clients, send emails, office tasks, etc. What are the skills required: 8 years minimum experience in C-level project management, agency-type projects, Big4 experience = a plus Excellent mastery of deadlines, with staff-client-partners Agility with digital tools like X Bexio, etc. Management of internal and external projects, deliverables, ability to organize and deliver with precision and discipline, respect deadlines, and draft emails and self-review documents. German = a plus Management of multiple projects in parallel, monitoring and respecting deadlines, following emails, KPIs Team management, scheduling for the team, following emails Perfect mastery of French (flawless spelling and good oral skills) Soft Skills: Excellent internal/external communication skills Positive energy, solution-oriented, and especially action-oriented Does not fear volume, knows how to organize to plan, anticipate, inform, and deliver Knows their limits and can express them Agility and flexibility Curiosity and continuous learning Loyalty and confidentiality jidb946bd4aen jit0207aen jpiy26aen