Description

The FER CIAM X Family Manager is looking to strengthen its service for the FER CIAM X Interprofessional AVS Fund for the Romande Companies, FER Geneva. It integrates into a set of services offered to member companies of FER Geneva. It participates, among other tasks, in family funds of the Romande Companies Geneva and in collective labor agreements. Family Manager Geneva | To be determined | As soon as possible Your role at the heart of our mission You support our beneficiaries with kindness and professionalism. You manage your files autonomously, relying on the existing legal and regulatory frameworks, and actively contribute to a quality service, in a spirit of responsibility. Management of files - Processing, calculating, and deciding on family requests - Management of family matters in accordance with federal, cantonal, and applicable European regulations - Establishing restitution decisions for clients and partners - Assisting beneficiaries, in cooperation with public and private institutions, and actively with other FER CIAM services - Professional telephone reception according to FER Geneva's quality standards - Handling of current correspondence while respecting legal regulations Your profile and experience - CFC in commerce or equivalent recognized - Solid experience in analysis and case management - Very good knowledge of Swiss social insurance - Technical skills: Excellent command of French, both oral and written; good knowledge of German; strong writing skills and attention to detail Personal skills: - Dynamism, rigor, responsiveness, and flexibility in the service of an open spirit - Excellent sense of service and human contact, with real listening capacity and confirmed ease in conducting telephone interviews - Effective management of priorities and adaptability to varying workloads - Autonomy, rigor, and team spirit Prerequisite: Valid work permit in Switzerland required What we offer you - A stimulating working environment within the largest interprofessional AVS fund in Switzerland - Employment conditions with competitive social benefits - A flexible work schedule promoting work-life balance - Offices ideally located in the heart of Geneva Ready to join us? Apply now by clicking on the Apply button—we look forward to discovering your profile! Our commitment FER Geneva values diversity and encourages applications from all qualified individuals, regardless of their background. We acknowledge receipt of each application and will contact you if your profile matches our needs. jid9737784aen jit0207aen jpiy26aen