Beschreibung

Joining the Facchinetti group means joining a network employing more than 230 committed individuals and bringing together 5 car dealerships in the cantons of Vaud, Geneva, Neuchâtel, and Jura. We are looking above all for talents who carry the values of the Facchinetti group, placing passion for the automotive sphere, listening to the customer, and quality of service at the heart of our concerns.For our Gland-Vich dealership, we are recruiting a:After-Sales Service AdvisorPlanned rate at 100%, start date immediately or to be agreed upon.Your main tasks:- You plan appointments for the workshop for optimal organization, manage telephone calls.- You accompany the customer in their procedures through your advice and you offer them our range of services.- You organize and coordinate the transmission and drafting of work orders for the After-Sales service.- You ensure that all necessary means are provided for the smooth running of the planned interventions.- You ensure customer satisfaction through quality of reception and service.- Develop customer loyalty, maintain it, and assume a decisive function in the advice and sale of services (for example, service, maintenance) and products (parts and accessories) for the automobile.- Conclude sales and guarantee the registration and invoicing processes from reception to the return of the vehicle.Your profile:- Several years of professional experience in a similar position in the field of automotive mechanics.- Sense of responsibility.- Sales skills, sense of service, and ability to provoke active sales.- Sense of organization and flexibility.- Mastery of IT tools.- Knowledge of English.- Driving license (category B).- Domiciled in the canton of Vaud or Geneva.We offer:- An interesting and varied activity.- A dynamic and stimulating environment.- Possibilities for development within a recognized and well-positioned brand.- 5 weeks of vacation.- A salary adapted to the market and discounts on our vehicles.- A team that looks forward to welcoming you! jid05951adaen jit0625aen jpiy26aen