Description

At Eli10, we ensure a reliable and secure supply of drinking water every day, essential for the population and businesses of the Neuchâtel coastline.

To support our team in their work, continue to guarantee a high level of service quality, and prepare for tomorrow’s challenges, we are looking for a Water Service Manager.

Your role

Reporting to the General Manager, you play a strategic and operational role at the heart of the organisation. Your main responsibilities include:

• Defining the vision, objectives and priorities of the service, managing budgets, investments and infrastructure renewal.
• Ensuring the sustainability, quality and performance of the water service by managing suppliers, procurement, billing, safety, relations with municipalities and industry bodies, as well as technological and regulatory monitoring.
• Uniting and supporting teams by developing skills, cohesion, communication and service organisation.
• Leading strategic projects and continuous improvement initiatives to support the service’s development.

Required experience and education

• Higher technical or engineering education (HES, EPF).
• Additional training in management, leadership or project management (CAS, MAS, etc.).
• Proven experience (minimum 3 to 5 years) in a management role, an asset.
• In-depth knowledge of water networks and mastery of standards, regulations and legal obligations in the field (OFSP, SSIGE, safety).
• Awareness of budgeting processes and financial management.
• Experience in project management (coordination, implementation, continuous improvement).

Your interpersonal skills

• Entrepreneurial spirit, participative leadership and ability to unite a team.
• Ability to communicate clearly, structured and adapted to the audience.
• Capacity to manage conflicts and maintain a healthy working environment.
• Decision-making skills, reliability and autonomy.
• Analytical, synthesis and prioritisation skills.
• Solution-oriented and effective management of unforeseen events.

What you concretely gain by joining Eli10

Remuneration & recognition

• Salary commensurate with responsibilities
• Individual bonus policy
• Seniority bonuses
• Bonuses and recognitions for life events (birthday, marriage, birth)
• Market Pay Equity Label 2026: certified fair remuneration between women and men

Security & social benefits

• Sickness loss of earnings insurance (APG) 100% covered by the employer
• Access to Swibeco (discounts and benefits with Swiss retailers)
• Development & future Continuing education covered
• Real opportunities for internal advancement
• Structured integration programme for effective onboarding
• Training company: knowledge transfer and long-term vision

Why Eli10

A regional, human-sized company, the Eli10 group (≈100 employees) is active in energy, drinking water, telecommunications, energy transition, electrical installations, and electrical installation inspections. Here, stability, local presence and keeping one’s word truly matter.