Description

Supported by Fodac – Foundation for the Development of Arts and Culture –, Concorde espace culture (hereinafter Concorde) is a future cultural space in the heart of the Châtelaine district in Vernier.

Designed as a meeting place between art, culture and social connection, this centre will offer a transdisciplinary and eclectic programme within a large-scale infrastructure. Open to all – cultural audiences, artists, students, residents, culture professionals and tourists – this venue is part of a participatory and inclusive approach.

It is an ambitious venture with the mission to strengthen the local cultural fabric while actively contributing to the training of future generations, artistic flourishing and the influence of Geneva.

Concorde will open its doors in September 2026 in a 27,000 m² space spread over four buildings, including a significant cultural facility, a residential building as well as a 46-room hotel, a restaurant, a cafeteria, a take-away offer and a bar and event activity.

YOUR MISSION

Within Concorde’s Hotel & Catering division, you are the first point of contact for hotel guests, ensuring a warm and professional welcome and service throughout their stay. In addition to your reception duties, you will occasionally support the catering teams in the dining room and bar.

The position is split between a 3-star hotel with 46 rooms and 5 catering outlets: breakfast, restaurant, staff & student canteen, take-away, performance bar.

Reception (main mission – approximately 80%)

• Ensure physical and telephone reception of guests with professionalism and friendliness
• Manage check-in and check-out operations, as well as billing and payments
• Handle reservations and guarantee their reliability and proper operational execution (PMS)
• Inform guests about hotel services, the restaurant and Concorde’s cultural programme
• Manage delicate situations or complaints with discernment and direct to the appropriate contact if necessary
• Ensure routine administrative follow-up related to reception (logbook, cash register, correspondence etc.)

Catering – dining room & bar (additional mission – approximately 20%)

• Participate in dining room service (setting up, welcoming, taking orders, serving) during support shifts
• Prepare and serve drinks at the bar, especially during events at the performance bar
• Ensure guest satisfaction and provide friendly and quality service

YOUR PROFILE

Training & experience

• Training in hotel and catering (CFC, hotel school or equivalent recognised in Switzerland) or equivalent experience
• Previous experience in hotel reception desired
• Additional experience in catering or bar service is a valued asset

Skills & qualities

• Excellent sense of welcome and customer service
• Assumed versatility: you thrive moving between reception, dining room or bar as needed
• Ability to manage priorities and remain calm in a dynamic environment
• Rigour and organisational skills (cash register, reservations, administrative follow-up)
• Mastery of a PMS tool (MEWS) is an asset
• Fluent French is essential; a good level of English is required, any other language is an asset

CONDITIONS

• Workplace: Vernier
• Start date: September 2026
• Activity rate: 100%
• Working hours: 40 hours per week
• Availability for irregular hours (evenings, weekends, public holidays) according to the establishment’s needs

If you recognise yourself in this description, please send us your application file (CV, diplomas, work certificates) as well as a cover letter.

We look forward to receiving your application by 19 July 2026.

We value diversity within our team. We encourage applications from everyone, regardless of age, sexual orientation, gender identity, origin or disability status.