Beschreibung

The Syna unemployment fund is one of the five largest unemployment insurance funds in Switzerland. Insured persons receive competent service at various payment offices in German-speaking and French-speaking Switzerland. The unemployment fund also pays out benefits due to employers in the event of reduced working hours or bad weather. To complete our team in the northern region, we are looking for an immediate start for a position based in Villars-sur-Glâne, unemployment insurance (counter and call) 100%Your tasks:- Telephone reception- Welcoming insured persons- General information on unemployment insurance- Collection of documents for files- Management of incoming and outgoing mail- Simple correspondence with insured persons- Establishment of accident files- Processing of EDM (electronic document management)- Assistance and replacement for the call center- Management of stock and office supplies ordersYour profile:- You hold a basic commercial diploma or an equivalent title- You are willing to train in the field of social insurance and have a marked interest in unemployment insurance- You have a dynamic personality, are open and sociable- You enjoy telephone contact and exchanges with clients- You are resistant to stress and enjoy teamwork- You know how to manage conflict situations with tact and professionalism- You demonstrate a strong sense of service and excellent communication skills- You work independently, in a structured and conscientious manner- You have a quick learning capacity and good ease with numbers and IT tools- You possess excellent knowledge of French, both oral and writtenSyna offers you meaningful, versatile and stimulating work, good working conditions and social benefits, as well as a 40-hour week and 38 days of vacation and public holidays.Have we aroused your interest? In that case, we look forward to receiving your complete application file. jid6344001aen jit0625aen jpiy26aen