Founded in 1931, La Prairie Clinic has built a worldwide reputation for excellence, becoming a pioneer in the field of longevity. With innovation in its DNA, the establishment has continuously improved its services for 90 years and has been recognised for several decades as the prestigious destination for health and wellness stays. Our mission is to help and inspire people to live longer, healthier, and better lives.

The Medical Centre of La Prairie Clinic offers an exceptional range of expertise including more than 50 specialist doctors, several surgical services, 3 operating theatres, and 20 post-surgery rooms. Focused on a holistic approach to health and wellbeing, our specialities cover a wide range of medical and paramedical fields to meet the physical and psychological needs of our patients.

To complete our team, La Prairie Clinic is looking for:

Job definition and mission

Contribute to the smooth running of SPA care and services by providing high-quality aesthetic and therapeutic treatments in accordance with established protocols. Ensure customer satisfaction by offering personalised services, prepare treatment rooms and manage products, while actively contributing to advising and selling treatments and products.

RESPONSIBILITIES

Before and after service

• Ensure cleanliness of treatment rooms and equipment used
• Prepare treatment rooms before treatments
• Tidy workspaces at the end of the day
• Switch off used devices
• Report any equipment malfunctions
• Participate in the maintenance of common areas
• Assist colleagues

During service

• Welcome clients and provide personalised care
• Adhere to care standards defined by SPA Management
• Communicate important information to the team and hierarchy
• Gather health information from clients
• Advise and support clients throughout their experience
• Anticipate client needs
• Promote, advise on, and sell treatments and products

Treatments and services

• Perform medical lymphatic drainage (Vodder technique)
• Perform La Prairie facial and body treatments
• Perform massages (relaxing, deep tissue, Thai, abhyanga, detoxifying, etc.)
• Carry out specialised treatments (reflexology, Chi Nei Tsang, sound therapy)
• Perform aesthetic treatments (manicure, pedicure, waxing, varnish)
• Use aesthetic and medical technologies (Hydrafacial, Icoone, pressotherapy, cryotherapy, etc.)
• Apply specific SPA protocols

General responsibilities

• Ensure service complies with the high-end standards of the Clinic
• Guarantee client satisfaction and wellbeing
• Respect hygiene, safety standards, and internal protocols

EDUCATION

• Diploma in aesthetics or massage therapy
• Certificate in Medical Lymphatic Drainage (Vodder Technique)

QUALIFICATIONS

• Significant experience in the high-end SPA sector
• Excellent presentation
• Service-oriented with good client contact skills
• Fluency in French and English
• Sales and advisory skills
• Knowledge of SPA treatments

SKILLS

Technical skills

• Medical lymphatic drainage (Vodder technique)
• Aesthetic and therapeutic treatments
• Massage techniques
• Use of aesthetic and medical equipment
• Knowledge of SPA protocols
• Sales of products and services

Behavioural skills

• Service orientation
• Discretion
• Organisation
• Rigor
• Flexibility
• Empathy
• Team spirit
• Stress management
• Autonomy

MISCELLANEOUS

• Bound by confidentiality duty, and this job description is fully part of the contractual obligations of the employment contract.
• CLP reserves the right to assign the employee any other task deemed necessary according to the company’s needs.
• By mutual agreement, Management and the employee reserve the right to modify this job description at any time according to the evolution of CLP’s business.

We offer you:

An enriching, dynamic environment with first-class services. A very stimulating and warm working environment where we will showcase your talents with salary conditions commensurate with your skills.

Complete application file with references to be sent to the Human Resources department at talent@laprairie.ch

For more information about our organisation: https://www.cliniquelaprairie.com/fr and https://cliniquelaprairiemedical.com/

Our recruitment team reviews all applications and will keep you informed as soon as possible. However, if you have not been contacted by our company within 3 weeks, you may consider your application unsuccessful. Please note that in this case we will not retain your application file.