Description

You provide advanced technical support for medium voltage drives used in process control and energy savings, working within a global service network.

Tasks

• Manage resolution of complex service cases onsite and feed learnings into product improvement
• Take the leading role to exceed expected field performance of an evolving product
• Provide technical guidance to other support levels and ensure know-how transfer
• Establish and guide cross-functional resolution expert teams
• Drive product improvements based on field learnings
• Contribute to 24/7 service support availability

Profile

• Bachelor's or master's degree in engineering, or an equivalent technical qualification
• No previous work experience required; on-the-job training provided
• Availability for global travel and field interventions
• Structured and methodical approach to work
• Solution-oriented mindset with flexibility and creativity
• Good command of English; additional languages an advantage

Offer

• Hybrid work model
• 80-100% workload
• 3-6 months interim, then a permanent position

Company

Industrial automation