Beschreibung

Student mission at 40% - Ticket Management Are you currently available quickly for at least the next 6 months for 2 days a week (40%)? Are you described as organized, curious, and efficient? Do you want to gain professional experience and are not afraid of new challenges? Then don't hesitate any longer! About the role This role aims to strengthen the team managing a volume of requests. You will join a team of 7 people within a branch dedicated to Facility Management. You will work with the team leader, who will guide and support you throughout the role. We offer a complete internal training to facilitate your integration and tasks. Process and manage tickets via the internal management tool. Quickly familiarize yourself with new IT software. Ensure effective support within the Facility team. We are looking for You are currently studying and have some experience with a ticketing tool and/or in Facility Management. The construction sector and its vocabulary are not foreign to you? You are available 16 hours per week, ideally on Monday and Wednesday. English: minimum advanced written comprehension. It is a plus if you have a marked interest in software. To succeed in this role, your personal skills should be as follows: Curious and proactive — you do not hesitate to ask questions to fully understand. Conscientious — even with repetitive tasks, you remain focused and rigorous. Calm — you enjoy working in a good atmosphere! Our recruitment process This recruitment process is managed by Academic, and the selection process is continuous. The ad may be closed before the recruitment process is completed if we have moved to the next phase. The process includes two tests: a personality test and a cognitive test. These tests serve as tools to find the right talent for the right position, ensuring equality, diversity, and a fair process. jid7cd57b9aen jit0415aen jpiy26aen