Description

Student looking for an opportunity to develop your professional experience while contributing to a meaningful project? Join an NGO active in health promotion where English proficiency, your pedagogical spirit, and your listening skills will be valuable assets to succeed in this mission!Student job: Helpdesk / Level 1 SupportAbout the roleIn collaboration with the IT team, you will take charge of level 1 support for users and contribute to the management of the IT fleet. You will support the arrival of new employees and ensure the availability and proper functioning of work equipment.Benefit from flexible hours compatible with your academic curriculum and develop your professional experience within an organization. You will work alongside an experienced IT team, ready to support you in your development!TasksThis position combines first-level technical support with the physical and logistical management of IT equipment within the offices.- Provide level 1 support for users on IT tools.- Prepare and configure workstations for new employees.- Manage password resets and access rights.- Install and set up hardware (screens, docking stations, printers).- Manage and resolve incidents related to access badges.We are looking forA student in an advanced stage of their studies.Proficiency in English (level B2/C1) for an international environment in Switzerland.It is a plus if you possess:- Previous experience in IT equipment management.To succeed in this function, your personal skills are as follows:- Curiosity.- Common sense.Recruitment processThis recruitment process is managed by an external partner. The selection process is continuous, and the advertisement may be closed before the recruitment process is finished if we have moved on to the next phase. The process includes two tests: a personality test and a cognitive test. These tests are tools to find the right talent for the right position, in order to guarantee equality, diversity, and a fair process. jid49beea5aen jit0624aen jpiy26aen