Beschreibung

Thanks to our more than [number redacted], we are a key player in mobility in the Geneva region, working daily in the service of the community.In order to improve the daily life of as many people as possible, we are constantly developing. That is why at Transports Publics Genevois, we count on our talents, and why not soon on you?We are committed to offering all our employees:- a flexible and innovative work environment- dynamic and evolving career prospects- social conditionsWith us, everyone is welcome, and we are convinced that your place is here. Are you ready for this new experience? Then join us!In the context of the development of the Systems and [redacted] business area, we are opening a position for an IT SAP CX Engineer.Your roleWithin the Cross-Functional Expertise Pole, as part of the Solutions unit, you will act as a confirmed engineer in the development and maintenance of our digital and marketing solutions oriented towards Customer Experience (CX). You will actively contribute to the design and [redacted] of cloud solutions within the [redacted] ecosystem, ensuring the consistency, security, and performance of data flows between the different [redacted] (Emarsys, CDP, CDC, SAP CPI/BTP, etc.).Your main responsibilities- Develop and maintain interfaces between different solutions of the CX ecosystem (Emarsys, CDP, CDC, SAP CPI/BTP, etc.),- pilot, secure, and optimize data exchanges between systems via REST/SOAP APIs, web services, processing, and event-driven flows,- participate in the management of customer data (profile, preferences, consent) in a CX environment,- analyze complex incidents, ensure their resolution, and implement preventive actions to improve the stability of [redacted],- participate in the definition of architectures with IS Architects, security teams, and infrastructure,- perform quality controls, unit tests, and [redacted] as well as technical [redacted],- guarantee the technical consistency of the solutions implemented with IS standards, principles, security requirements, and data protection,- perform quality controls, unit tests, non-regression tests, as well as technical [redacted],- collaborate closely with business teams and technical partners to propose adapted and sustainable solutions,- participate in deployments, production releases, and the evolution of [redacted] CX environments, ensuring their [redacted] and their production release,- provide level 3 support and contribute to the continuous [redacted] of solutions, flows, and procedures,- contribute to the skills development of the team on SAP CX and Cloud technologies,- participate in technological monitoring around SAP CX solutions, cloud, and [redacted].Your profile- Higher education degree in [redacted] (Engineering School / HES / Master or equivalent),- confirmed experience in [redacted] and SAP CX environments,- solid knowledge of the SAP ecosystem (SAP CPI, SAP BTP, SAP CX, Emarsys, CDC/CDP),- good command of technical architectures, APIs, web services, and data flows,- experience in development integrating security and data protection principles (Security & Privacy by design),- ability to manage complex incidents and provide advanced support,- sense of service, customer and solution orientation, team spirit, and [redacted],- excellent analytical, synthesis, and [redacted] skills,- team spirit and ability to work in cross-functional environments,- very good listening skills and command of French and good knowledge of English (minimum B2 level).Are you interested?We hope that this position will arouse your curiosity and make you want to join us to contribute to the [redacted] and [redacted] of the tpg IS, impacting the quality of service and our mobility offer.We strive to minimize [redacted] on the environment, which is why we only accept complete applications received on our recruitment [redacted]. jidedcf596aen jit0625aen jpiy26aen