Beschreibung

Receptionist-Telephone Operator OVAMJob descriptionThe Vaud Office for Health Insurance (OVAM), within the Department of Social Aid and Insurance (DIRAAS) of the Directorate General for Social Cohesion (DGCS), is responsible for granting and paying health insurance premium subsidies. As a receptionist-telephone operator, you welcome and guide users, manage various email inboxes, and update insured persons' data.Responsibilities- Welcome users at the telephone switchboard and at the DGCS reception;- Index daily mail beforehand;- Manage the various OVAM email inboxes;- Update insured persons' data.For further information, please consult the job description by clicking here.Requirements- Holder of a Federal VET Diploma (CFC) in commerce or an equivalent qualification;- Professional experience of at least 2 years in the field of social insurance, preferably in a reception position;- Proficiency with IT tools and flexibility;- Resistance to stress and strong organizational skills;- Very good oral expression, active listening, and empathy;- Discretion and respect for confidentiality.WHO ARE WE?The Directorate General for Social Cohesion (DGCS) offers the inhabitants of the Canton of Vaud support and integration measures, accommodation solutions in medico-social institutions, as well as financial aid. With more than 450 employees, we are committed to promoting the quality of life of our various audiences by working for greater social justice in our canton. We offer an autonomous working environment with the possibility of teleworking. Our culture and our working environment are focused on diversity and equity. Finally, we promote human values such as solidarity, respect, and integrity on a daily basis. To learn more, click here to visit our website.Why join us?The State of Vaud offers a wide variety of jobs and development opportunities. Working conditions are based on the principles of equality, inclusion, sustainability, and professional ethics in an environment conducive to the balance between professional and private life. To learn more about our benefits, visit our career page.Apply- Start date: Immediately or by arrangement.- Fixed-term contract for a duration of 1 year.- Salary class: 4- Type of contract: Monthly auxiliary- Activity rate: 100%AddressDirectorate General for Social Cohesion (DGCS)Av. des Casernes 21014 Lausanne jidbea8f2caen jit0626aen jpiy26aen