Beschreibung

For our offices in Geneva or Lausanne, the Qualibroker Swiss Risk and Care group is looking for a: Specialist in property insurance. As a Specialist in property insurance, you provide high-level technical support in managing property claims (buildings, goods, technical, liability, etc.). You ensure a rigorous management of claims requiring sharp expertise, in direct contact with insurers, clients, and teams. You are regularly in direct contact with our prospects and clients, whether in person, via videoconference, or by phone. You are also a transversal reference for your colleagues on complex cases, participate in the training of teams, and contribute to the development of skills. You are capable of working in both French and English, orally as well as in writing. Your missions:Claims Management- Manage property claims autonomously in the relevant branches;- Coordinate claims with companies, businesses, and clients;- Ensure follow-up on claims / proactive reminders and support of our clients with insurance companies;- Manage, verify, and transmit documentation from insurance companies and clients;- Verify the accuracy of accounts;- Advise clients by phone and/or email;- Manage claims for our local policies;- Ensure client technical support;- Be responsible for quality and documentation traceability;- Present claims audits to clients;- Update our tools (Brokers, M-Files, Power BI, etc.) according to directives;- Other tasks upon request;Transversal Support & Expertise- Provide technical support to internal management teams on complex claims cases;- Support those involved during the establishment of audits, specific missions, or meetings;- Participate in drafting management reports and collective solutions;- Be a recognized point of contact with companies, experts, and partners;- Support client advisors;- Ensure coverage based on claims experience;- Gather necessary information, establish calls for tenders as well as coverage proposals in support of those involved and development;- Contribute to the transmission of knowledge through seminars or internal training;- Participate in technical sessions aimed at clients or prospects;Your profile:- A diploma in the field of insurance, or equivalent, with AFA (or willing to obtain it within 18 months);- Proven experience in managing property claims;- Proficiency in office tools and insurance management software (such as Brokers, M-Files, MS Office, etc.);- Excellent ability to simplify technical topics, rigor, autonomy;- Ease and a sense of teamwork;- Very good command of French and English;Workplace: Geneva or LausanneWhy join us?You will evolve in a stimulating environment, with complex and high-value cases, within an expert team. You will actively contribute to the quality of our service and the development of the Swiss Risk & Care group:- A pleasant multi-site work environment- Possibility of teleworking up to 2 days a week- Contribution to transport costs- Availability of electric bikes at certain sites- Social insurance & LPP conditions for staff- Support for continuous training- Advantageous leave, special leave, and days off awarded (vacation). jid80383edaen jit0415aen jpiy26aen