Beschreibung

About Cremo

Join us and give meaning and flavour to your career!

At Cremo, we are experts in dairy products in Switzerland and are committed to quality, healthy and tasty food. Joining us means working in a meaningful role within a human-sized company, where everyone proudly contributes to better nutrition.

WHAT YOU WILL DO:

• Enter customer orders received by phone or email
• Manage customer orders and associated administrative documents
• Coordinate communications between sales teams and customers
• Ensure order and delivery follow-up, handle complaints and resolve issues
• Inform and advise customers on products and services
• Update customer databases, manage monthly actions and item lists
• Contribute to the continuous improvement of customer service and assist with various administrative tasks

WHAT YOU BRING:

• Federal VET Diploma as an office or commercial employee or equivalent training
• Proven experience in a similar position or in customer service
• Bilingual French / Swiss German required
• Good stress management and strong customer relationship skills
• Excellent organisational skills, ability to manage multiple tasks simultaneously with rigour and precision

WHAT WE OFFER YOU:

• A dynamic environment and a pleasant working atmosphere
• Opportunities for training and internal development
• Various discounts with over 150 partners via the Swibeco platform
• Attractive social benefits (supplementary health and accident insurance, family allowance top-ups)

4 REASONS TO JOIN CREMO:

• You will actively participate in Cremo’s transformation
• You will contribute to projects at the heart of a historic Swiss agri-food company
• You will have a direct impact on the company’s performance to achieve our ambitious goals
• You will engage in a sustainable and responsible activity

We look forward to receiving your application!