Beschreibung

Are you passionate about the medical field and wish to play a key role at the heart of a dynamic medical imaging center? Join the 3R group and contribute every day to offering seamless, professional care. We are looking for a medical secretary at 100% (FR/GER) for our IRIS Radiologie Trois-Lacs center.Medical secretary at 100% (FR/GER)Position available immediately or by arrangementLocation: GampelenYour missionAs the primary point of contact for patients and prescribers, you ensure a warm and professional welcome, the management of medical files, and the coordination of appointments within the center.Responsibilities- Welcome, inform, and guide patients with a service-oriented approach, managing difficult situations with composure.- Manage the center's telephone reception and the group's Call Center, schedule examinations, and manage agendas.- Create, complete, and update patient files via Xplore.- Check the compliance of files (insurance data LAMal, LAA, AI), perform necessary follow-ups.- Ensure billing and collection via EOpale by applying TARDOC tariff bases.- Verify the secure transmission of medical reports to prescribers and manage any necessary corrections.- Participate in the training of new staff and the continuous improvement of processes.Profile- Medical secretary diploma or equivalent title (commercial employee CFC accepted).- Experience in a medical environment, ideally in radiology — highly motivated beginners are welcome.- Fluent French, oral and written; German level B2 minimum, oral and written.- Excellent communication skills, active listening, sense of service and hospitality.- Mastery of IT tools; knowledge of the Swiss healthcare system (LAMal, LAA, AI).- Autonomy, flexibility, and team spirit.- Discretion and a strict sense of confidentiality.What we offer- A caring work environment, focused on the quality of patient care.- Structured integration with training on the group's tools and procedures.- Development opportunities within a growing medical group. jid93e75c2aen jit0418aen jpiy26aen