Description
We are looking for a professional and service-oriented Front Desk & Concierge Representative to join our team at The Kusnacht Practice. In this role, you will be the first point of contact for our international VIP and UHNWI guests, ensuring a seamless and welcoming experience while supporting with key administrative tasks.
- Welcome and assist international VIP and UHNWI guests with discretion and professionalism
- Ensure smooth daily reception routines, including call and email handling in English and German
- Manage mail, courier deliveries, and correspondence
- Keep reception, meeting rooms, and kitchen areas organized, clean, and technically prepared
- Assisting with the preparation and service of food and beverages for clients
- Support events and internal functions (e.g., company lunches)
- Coordinate travel, shipments, and concierge services for guests and staff
- Handle key and badge management for multiple buildings
- Perform general administrative duties (invoicing, filing, scanning, document handling)
- Minimum 2 years experience in a similar role; hospitality or 4*/5* hotel background preferred
- Excellent written and spoken English and German (at least C1); other languages are an asset
- Strong interpersonal and customer service skills with discretion and attention to detail
- A flexible, responsible, and friendly host personality who thrives under pressure
- Demonstrating strong teamwork and collaboration skills
- Proficiency in MS Office and MS Teams
- Eligibility to work in Switzerland
This role provides a unique opportunity to be part of an international, high-end environment where service excellence and professionalism are at the heart of everything we do. You will work alongside a motivated and supportive team, benefit from a thorough induction, and be part of a collaborative and respectful workplace culture. We value openness, trust, and shared commitment, and offer you the chance to make a meaningful impact in a company with a clear mission: helping people achieve lasting change.
If this challenging role sounds like a fit for you, we’d love to meet you! Join us in making a real difference in our clients’ health and wellbeing. Please send your application in English describing your interest and enclosing your CV, references and/or recommendation letters by using our application form.
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