Beschreibung

Company descriptionWith solid expertise, the Clinique de Genolier distinguishes itself through its experienced and qualified team and state-of-the-art medical equipment. The Clinique de Genolier offers an extensive range of services covering cardiology, neurology, oncology, orthopedic surgery, and plastic surgery. Furthermore, the clinic provides a vast range of services focused on prevention and health to promote well-being. The reputation of the Clinique de Genolier is based on its excellent medical infrastructure and cutting-edge technologies. Among these are an ultramodern diagnostic center, a high-performance intensive care unit, and an operating room equipped with the latest instruments and devices to ensure optimal quality care.Job description- Welcome patients with professionalism, kindness, and discretion- Ensure the registration and management of files and guide patients throughout their care journey- Manage appointments by optimizing schedules- Handle telephone calls and requests- Update medical records in systems (EHR)- Draft and process medical correspondence- Manage orders and medical stocks (consumables, supplies), in connection with suppliers and service needsClinical assistance- Prepare patients for consultations and examinations- Assist healthcare professionals during medical procedures- Perform certain technical care (taking vitals, blood draws, injections, dressings; ECG depending on skills)- Ensure the well-being and comfort of patients- Act as a liaison between doctors, nursing teams, and external partners- Transmit necessary information for the continuity of care- Participate in the organization of care pathways and medical management- Participate in billing processes and file tracking- Verify information related to insurance and coverage- Guarantee compliance with hygiene and safety documents- Respect hygiene and safety rules and protocols in force- Ensure the confidentiality of medical data- Maintain a clean, organized, and safe work environmentProfile- Medical assistant diploma or equivalent (CFC medical assistant or equivalent recognized in Switzerland)- Additional training in care or experience in a hospital setting is an assetProfessional experience- Previous experience in a medical office, clinic, or hospital desired- Initial experience in reception or flow management is a plusLanguages- Excellent command of French (oral and written)- Minimum B1 English level required, allowing for basic professional communication with patients and interlocutorsTechnical skills- Mastery of IT tools (Office Suite, EHR/Opale tools)- Knowledge of medical procedures (appointment scheduling, file management)- Mastery of basic technical procedures (taking vitals, blood draws, ECG, simple care, assistance with medical procedures)- Knowledge of hygiene, safety, and confidentiality standardsPersonal skills- Excellent sense of hospitality and service- Kindness and active listening- Rigor, organization, and priority management- Ability to work in a multidisciplinary team- Reactivity and stress management in a dynamic environment- Discretion and respect for professional secrecyAdditional assets- Experience in a Swiss hospital environment- Knowledge of the Swiss healthcare system- Ease in a high-activity environmentAdditional capabilities and benefits- Promote a work environment that encourages exchanges and collaboration in a management spirit- Provide a modern workspace conducive to providing quality care- Regularly evaluate your skills and promote continuous training- Define your professional objectives and support you in achieving them- Competitive salary and social conditions as well as daily benefits- As an employer, we attach great importance to the diversity of the life paths of our employees. Our positions are open to both women and men. jide1ad006aen jit0624aen jpiy26aen