Beschreibung
Company DescriptionWith solid expertise, the Clinique de Genolier distinguishes itself through its experienced and qualified team and state-of-the-art medical equipment. The Clinique de Genolier offers an extensive range of services covering cardiology, neurology, oncology, orthopedic surgery, and plastic surgery. Furthermore, the clinic provides a vast range of services focused on prevention and health to promote well-being. The reputation of the Clinique de Genolier is based on its excellent medical infrastructure and cutting-edge technologies. Among these are an ultramodern diagnostic center, a high-performance intensive care unit, and an operating room equipped with the latest instruments and devices to ensure optimal quality care.Job Description- Welcome patients with professionalism, kindness, and discretion.- Ensure the registration and management of files and guide patients throughout their care journey.- Manage appointments by optimizing schedules.- Handle telephone calls and requests.- Update medical files in systems (EHR).- Draft and process medical correspondence.- Manage orders and medical stocks (consumables, supplies), in connection with suppliers and service needs.Clinical Assistance- Prepare patients for consultations and examinations.- Assist healthcare professionals during medical procedures.- Perform certain technical care (taking vitals, blood draws, injections, dressings; ECG according to skills).- Ensure the well-being and comfort of patients.- Act as a liaison between doctors, nursing teams, and external partners.- Transmit necessary information for the continuity of care.Participation in Medical Management and Processes- Participate in the management of patient pathways and medical administration.- Participate in billing and file tracking processes.- Verify information related to insurance and coverage.Guaranteeing Compliance with Hygiene and Safety Documents- Respect hygiene and safety rules and protocols in force.- Ensure the confidentiality of medical data.- Maintain a clean, organized, and safe work environment.Profile- Medical assistant diploma or equivalent (CFC medical assistant or equivalent recognized in Switzerland).- Complementary training in care or experience in a hospital setting is an asset.Professional Experience- Previous experience in a medical office, clinic, or hospital desired.- Initial experience in reception or flow management is a plus.Languages- Excellent command of French (oral and written).- Minimum B1 English level required, allowing for basic professional communication with patients and interlocutors.Technical Skills- Mastery of IT tools (Office Suite, EHR / Opale tools).- Knowledge of medical procedures (appointment scheduling, file management).- Mastery of basic technical procedures (taking vitals, blood draws, ECG, simple care, assistance with medical procedures).- Knowledge of hygiene, safety, and confidentiality standards.Personal Skills- Excellent sense of hospitality and service, kindness, and active listening.- Rigor, organization, and priority management.- Ability to work in a multidisciplinary team.- Reactivity and stress management in a dynamic environment.- Discretion and respect for medical confidentiality.Additional Skills (Bonus)- Experience in a Swiss hospital environment.- Knowledge of the Swiss healthcare system.- Ease in a high-activity environment.Additional Capacities and Benefits- Promote a work environment that encourages exchanges and collaboration in a management spirit.- Provide a modern workspace conducive to providing quality care.- Regularly evaluate your skills and promote continuous training.- Define your professional objectives and support you in achieving them.- Competitive salary and social conditions as well as daily benefits.- As an employer, we attach great importance to the diversity of the life paths of our employees. Our positions are open to both women and men. jid692e1f6aen jit0418aen jpiy26aen
