Beschreibung

Your Tasks- Management of the telephone switchboard- Management of Customer Service email inboxes- Transmission of analysis results- Drafting and management of various correspondence- Processing requests from medical practices, clinics, and hospitals- Advising physicians on pre-analytical protocols- Management of non-conformities and file updates- Addition of analyses- Execution of various general tasks specific to the departmentYour Profile- Scientific or medical background (diploma in medical assistance or equivalent)- Good knowledge of common medical analyses, sample types, and pre-analytical protocols- In-depth knowledge of medical practice and hospital workflows with a minimum of 5 years of experience- Comfortable with IT tools and ability to work quickly- Good command of written and spoken French- English and/or German would be an asset- Ease on the phone and interpersonal skills- Excellent sense of customer service and listening skills- Autonomy and solidarity in teamwork- Resistance to stress- Management of priorities- Rigor, care, and professionalism- Flexibility due to irregular working hoursWe Offer- An exciting and dynamic work environment with a lot of responsibility and potential for development- A positive working atmosphere with a partnership approach and fringe benefits as well as a 40-hour week and 5 weeks of vacation- Free personal analyses and special prices for radiological advice from the Group jid698c56baen jit0832aen jpiy26aen