Beschreibung

FER CIAM ” People at the heart of social securityFER CIAMHead of Loss of Earnings Insurance (APG) DepartmentFER CIAM, the Geneva agency of the largest interprofessional AVS fund in Switzerland, FER Genève, created by FER Genève and fully integrated into its ecosystem. Serving nearly [number] affiliates ” companies and self-employed individuals alike ” it is one of the key players in social protection in Switzerland. Every day, its teams manage the collection of 2.425 billion in AVS and unemployment insurance contributions, as well as the payment of over 876 million francs in AVS, AI, and loss of earnings benefits. In parallel, they manage family allowances and collective agreements in a demanding technical environment, serving thousands of companies and their insured members ” where each file has a direct impact on the professional and social life of the individuals concerned.Head of Loss of Earnings Insurance (APG) DepartmentJob DescriptionYour missionReporting to the CIAM Management, you are responsible for managing the loss of earnings (APG) department. In this capacity, you ensure the supervision of a team, the oversight of files and payments, as well as coordination with internal and external partners.ResponsibilitiesDepartment management and leadership- You manage and organize the APG department on a daily basis to ensure its performance and quality.- You supervise, mobilize, and develop a team of approximately six people by setting clear objectives and supporting their professional development.File supervision- You supervise the processing of files and ensure the compliance of decisions as well as the quality of services.- You secure payments by ensuring the necessary controls and validations, while guaranteeing compliance with the legal framework.Partnerships and projects- You represent the department to internal and external partners and develop these relationships.- You lead the department's projects and actively contribute to developments and improvements.Reporting and continuous improvement- You manage complex files, ensure regular reporting to Management, and utilize performance indicators.- You identify and deploy continuous improvement actions to optimize processes, quality, and efficiency.Profile sought- You hold a Bachelor's, Master's, or equivalent degree in law, economics, management, or an equivalent field, with the federal diploma for social insurance specialists being a significant asset.- You have at least five years of experience in the field of social insurance, ideally in APG, and master the Swiss legal framework, both at the federal and cantonal levels.- You demonstrate solid experience in team management.- You have perfect command of French (C2 level) and good knowledge of German (B1-B2 level).- You demonstrate leadership combining rigor, a sense of responsibility, and team spirit.- You distinguish yourself by your strong decision-making skills and customer orientation.- Your approach is fully aligned with a process of continuous improvement and change management.We offer- A position with responsibilities and a concrete impact.- A stimulating professional environment and the possibility to actively contribute to the development of the department.- Quality working conditions and environment. jid0bbbb9caen jit0727aen jpiy26aen