Beschreibung
IT Support Technician Level 2 100%HEALTH INFO NET AG (HIN) protects data in the digital world. HIN is the secure standard for the trustworthy processing of sensitive data for healthcare professionals in Switzerland. HIN was created to support the FMH and the doctors' health insurance fund. Since then, HIN has been connecting healthcare professionals in a simple, secure, and efficient manner.Tasks:- Level 2 support for HIN and its services- Take charge of technical issues reported by first-level support and resolve them autonomously, partly via remote maintenance- Collaborate with third-level support- Advise clients by phone and in writing on complex technical issues- Participate in the continuous improvement of processes- Actively participate in testing our HIN products and services – from functional testing to quality assurance in a DevOps environmentYour profile:- Completed training (apprenticeship or equivalent) in IT with professional experience- Passion for infrastructure and security issues, as well as, ideally, experience in areas such as networks, firewalls, and encryption technologies- Good skills in email systems and messaging protocols- Basic knowledge of DevOps methods- Excellent command of French as well as good knowledge of German or English- Enjoyment of teamwork and a keen sense of service, quality, and reliability- A structured and responsible approach to work, as well as the ability to maintain an overview even in a dynamic environment- Interest in testing and quality assurance, as well as the desire to contribute ideas and actively participate in product developmentOur offer:- Open corporate culture oriented towards teams- Flat hierarchy and quick decisions- Flexible working hours and extensive teleworking possibilities- Financing of continuing education to support your development- Very attractive social benefitsStart date: July 1st or by arrangement.Moments of success are our motivation. With us, you are a human being and diversity is our strength – all applications are welcome. Is this position for you? Then send your complete application. Do you have questions? The HR Service Manager is at your disposal.We only accept direct applications. jid675e5ecaen jit0418aen jpiy26aen