Beschreibung

Support Assistance 1 / Information Systems Department (DSI) / 100% / 8-month fixed-term contract IMAD is a pioneering and reference institution in home care in the canton of Geneva. It provides care, support, prevention, and health promotion services 7 days a week, 24 hours a day, to more than [insert number] individuals of all ages, 25% of whom are under 65. With trained professionals and committed experts, including over 50 teams deployed throughout the canton, IMAD’s mission is to meet the needs of the population and their desire to remain at home independently while preserving their quality of life during periods of temporary or extended fragility. It also contributes to reducing the length of hospital stays, facilitates the return home, and relieves family caregivers. Recognized for its expertise and quality of care, IMAD trains the next generation of healthcare professionals and offers its staff numerous continuing education opportunities. It provides a flexible working environment that promotes a balance between professional and private life, along with conditions that encourage skill development and the sharing of knowledge and experience.As a Support Assistance 1 in the Information Systems Department (DSI) at 100% on an 8-month fixed-term contract, you will be responsible for ensuring, for the entire institution, the monitoring of incidents and requests related to the use of tools and providing the necessary support and assistance for an autonomous operation.Key missions and responsibilities include:- Support in a new project related to the transition to Microsoft 365 (OneDrive, Teams, Outlook, SharePoint, and Office Suite).- Support users in the training environment of the portal and in drafting articles or content in the knowledge base or equivalent.- Minimum of 1-year experience in user support and/or IT testing; ITIL experience and familiarity with a system (JIRA) will be significant advantages.- Knowledge of Microsoft 365 and proficiency in office software.- Mobility across the entire canton of Geneva.- Strong writing skills.- Excellent proactive attitude, autonomy, dynamism, and ability to work in a team.What we offer:At IMAD, we believe that well-being is essential. That's why we do everything possible for you to work peacefully and evolve in an environment offering:- A balance between private and professional life, with flexible working arrangements designed to respect your pace.- Competitive salaries and social insurance benefits to recognize your commitment appropriately.- An IMAD campus for continued learning, career development, and ensuring your employability in your profession.- A corporate culture based on strong values, supported by management that combines kindness and high standards.- Commitment to a corporate social responsibility (CSR) approach that promotes sustainable, humane, and inclusive practices.- The Happ IMAD program, which offers a range of activities and benefits to strengthen cohesion, enjoyment at work, and create moments of renewal.- A rich, diverse, and stimulating professional environment that is closely aligned with additional realities.Deadline: Entry into function?: April 1 Please attach to your application a resume, a cover letter, a copy of your diplomas, and your work certificates. We only consider complete applications. We guarantee total confidentiality in the processing of your application. jida3a0f6aaen jit0206aen jpiy26aen