Beschreibung

* High-Impact Role with End-to-End Visibility
* Strong Focus on Automation and Continuous Improvement

## About Our Client ##

Banking Services Industry

## Job Description ##

Batch Job Management



* Oversee end-of-day batch execution, ensuring timely start and completion.
* Perform first-level diagnostics on batch failures and recovery procedures.
* Escalate incidents and collaborate with other teams as needed.
* Perform milestone checks on critical jobs and ensure SLA adherence.



Monitoring & Incident Management



* Monitor infrastructure and application alerts (e.g., server health, disk usage, service status).
* Perform initial triage and notify relevant teams to address issues.
* Support root cause analysis through incident reproduction and simulations.



User Support & Service Requests



* Handle ad hoc user requests: one-time job execution, file resends, new job scheduling, and more.
* Troubleshoot transactional issues and escalate as necessary.



Release & Patch Management



* Support release deployments by coordinating batch stop/start and validating post-release sanity checks.
* Assist with third-party patching and system upgrades, minimizing service disruptions.



Disaster Recovery & Business Continuity



* Be prepared to activate and follow disaster recovery protocols.
* Help ensure continuous operations during DR scenarios and test activities.



Continuous Improvement & Automation



* Drive automation of routine tasks: TWS plan exports/imports, backups, cleanups, and monitoring improvements.
* Contribute to strategic cross-functional initiatives such as system migrations, onboarding/offboarding, and new tool integration (e.g., Amplifly).

## The Successful Applicant ##



**Education:** Degree or diploma in Computer Science, Engineering, or a related field.
**Location:** Swiss resident or open to relocation.

**Experience:**

* 3+ years in IT production support or monitoring roles.
* Strong hands-on experience with **TWS (Tivoli Workload Scheduler)** \- job creation, plan analysis, troubleshooting.
* Solid experience in **batch processing environments**.



**Technical Skills:**


* Proficiency with **Unix/Linux** and shell scripting.
* Experience with **incident and problem resolution** (e.g., full file systems, failed jobs, broken job chains).
* Familiarity with **monitoring tools**, **performance tuning**, and **system optimization**.
* Exposure to ticketing systems such as **JIRA**, **HP Quality Center**.
* Knowledge of change, release, and configuration management principles.



**Soft Skills:**

* Autonomous, tenacious, organized, and rigorous.
* Able to manage multiple issues under pressure and in dynamic environments.





## What's on Offer ##



**Challenging and Impactful Role**

* Play a key role in mission-critical operations where your work directly ensures system uptime, performance, and business continuity.



**Opportunities for Growth**

* Gain exposure to advanced technologies, automation tools, and strategic IT projects-paving the way for career development in infrastructure, DevOps, or system engineering.



**Autonomy and Responsibility**

* Work in an environment that values initiative and ownership, with the freedom to improve processes, introduce automation, and contribute to long-term solutions.



**Cross-Functional Collaboration**

* Interact closely with development, infrastructure, and monitoring teams, giving you a holistic view of the IT ecosystem and a strong professional network.





Quote job ref

JN-052025-6747680

Job Function

Information Technology

Specialisation

Technology consultancy

Industry

Financial Services

Location

Lausanne

Contract Type

Interim

Job Reference

JN-052025-6747680