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Investigation Case Manager (100%) - Permanent ContractJoin EVAM and give meaning to your expertise!What if your next professional challenge had a real social impact?At EVAM, we have an essential mission: to support people in need with openness and responsibility.To strengthen our teams, we are recruiting:An Investigation Case Manager at 100% - Permanent ContractLocation: LausanneStart date: May 1stWhat you bring to our missionWithin the Investigation Unit of the Assistance Department, you actively contribute to the respect of the principle of subsidiarity and the compliance of granted benefits. Your role consists of analyzing, investigating, and deciding on beneficiary files presenting sometimes complex social and financial issues. You work in a demanding environment where rigor, discernment, and analytical skills are essential. You participate in the preparation of institutional decisions and the processing of sensitive files, particularly in cases of resource control and suspicion of abuse.A word from your future manager:Within the Investigation Unit, each file requires rigor, discernment, and a sense of responsibility. Our work consists of analyzing sometimes complex situations with precision, ensuring compliance with the legal framework and the principle of subsidiarity.I value autonomy, reliability, and team spirit. We work in a demanding environment, but one based on trust and solidarity. Here, precision meets the human element and contributes directly to a mission of public interest.Your key missions- Analyze and investigate beneficiary files to evaluate rights to benefits in compliance with the legal framework and the principle of subsidiarity- Examine financial documents (bank statements, social insurance documents, tax documents, etc.) and process specific or sensitive cases- Draft reasoned decisions, correspondence, and analysis summaries- Conduct interviews with beneficiaries as part of processing complex files- Ensure coordination with internal and external partners (social insurance, municipalities, etc.)- Contribute to the monitoring and management tools of the unitYour profile- Federal VET Diploma (CFC) in commerce or equivalent title; additional training in social insurance or law is an asset- Proven experience (minimum 3 years) in file analysis, ideally related to social assistance, social insurance, or a similar field- Very good knowledge of social insurance and understanding of subsidiarity mechanisms- Ability to analyze complex situations and exercise critical thinking- Strong writing skills and ability to structure the motivation of decisions- Rigor, reliability, sense of responsibility, and ability to work in a team- Proficiency in standard office softwareWhat EVAM offers- A committed work environment- A teleworking policy- 5 weeks of vacation (6 from age 50)- Very good social benefits- Meaningful projects in a stimulating intercultural contextThe recruitment process in 3 steps:- An interview with the unit manager and the recruiter- A practical exercise to evaluate analytical and writing skills- A half-day immersion to concretely discover your future work environmentAt the end of the process: request for a criminal record extract (clean documents required).Do you recognize yourself in this mission?We look forward to discovering your application and building a solidary future together. jid219a84eaen jit0624aen jpiy26aen