Beschreibung
Leader in the 4 and 3-star hotel market in Geneva, the Manotel group operates six hotels totaling 610 rooms. The Royal, N vY, Auteuil, Kipling, Jade, and Edelweiss establishments each cultivate a unique environment that distinguishes them from one another while upholding values we seek for our hotels. We are looking for several hotel receptionists at 100%. Responsibilities:- Ensure the reception and departure of our clients- Manage upselling processes- Handle phone calls, correspondence, and messages- Ensure cash handling- Address customer complaints during department closing hours and ensure client satisfaction during their stay- Promote hotel services and foster customer loyalty Requirements:- Recent experience (minimum of 1 year) as a hotel receptionist (3, 4, or 5 stars)- Excellent command of French and English – knowledge of the Opera software is a plus- Team spirit- Flexible and available- Confirmed customer service skillsWe offer a stimulating position and the opportunity to actively contribute to the success of the establishment. An innovative group recognized for its expertise, a dynamic team of professionals is ready to welcome you. For more information about our group, we invite you to visit our website. The Human Resources office will be happy to answer your questions. To respect our environmental commitments, we invite you to send your complete application only by email to the provided address. jid0c1b043aen jit0416aen jpiy26aen
