Description
Within a prestigious establishment renowned for its high standards of service, we are seeking an experienced professional with an excellent appearance and impeccable attention to detail.
A true ambassador of the client experience, you will ensure a smooth, elegant and perfectly orchestrated welcome, working closely with the operational teams.
Hospitality & Guest Experience Specialist Private Banking
Profile:
- Higher education in luxury hospitality
- Proven experience in reception within a 5-star establishment
- Strong experience in Food & Beverage (restaurant, catering or high-end room service)
- Excellent organisational and coordination skills
- Keen sense of service and high-end client relations
- Proficiency in IT tools (MS Office)
- Excellent writing skills
- Fluent French and English essential
- Residence in Switzerland required (B or C permit)
Please send us an up-to-date CV accompanied by a photo as well as your work certificates and diplomas.
No information will be provided by telephone.
If you do not receive a response from us within 15 days, please consider that your application has not been successful. MAIN RESPONSIBILITIES
- Welcome demanding clients with professionalism and discretion
- Manage salon reservations and optimise their scheduling
- Draft and coordinate menu proposals with internal teams
- Ensure accurate transmission of information to kitchen and service teams
- Supervise the setup of salons, including technical aspects
- Carry out administrative tasks related to the activity (confirmations, occupancy tracking, etc.)
- Occasionally participate in welcoming and serving at exceptional events