Entreprise :

A private bank in Geneva.

Description du poste :


* Oversee resource allocation and team management.
* Prioritize operational needs.

Client Database Management:

* Open and review accounts (including corporate and trust accounts).
* Update client data and manage regulatory compliance (EAR, FATCA, etc.).
* Handle contractual documentation and account closures.

Client Correspondence and E-Banking:

* Manage e-banking users and access.
* Handle returned mail.

Client Pricing Management:

* Update pricing requests and configure pricing systems.
* Automate fee and revenue allocations.

Helpdesk Management:

* Monitor tickets and update standard requests.
* Develop approval workflows.

Departmental Support:

* Manage safes, quarterly cost accounting files, and supplies.
* Archive closed accounts and handle staff planning.
* Digitize and manage card flows.
* Provide statistical reports to Compliance.

Tool and Process Development:

* Participate in tool and process design and development.

Description du profil :


* Degree in Business, Law, or Management. Training in central file management or Compliance is a plus.
* 5+ years of experience in a similar role in a Swiss private bank.
* Team management experience mandatory
* Strong knowledge of banking and fiscal regulations.
* Fluent in French and English.
* Excellent communication and interpersonal skills.
* Proactive in tool and process development.
* Resident of Switzerland and available immediately.