Beschreibung

Global Traffic ManagerBorn of a simple gesture, L Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal culture. Our culture is built through everyday moments, how we behave, make decisions and show up for each other. Trust as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet. We create unique sensory experiences, to share precious moments with retail in over 90 countries, your career can take you anywhere. Proud to be B Corp certified, we are part of a global movement working towards a more inclusive, equitable and regenerative economy. L Occitane en Provence is part of the L OCCITANE Group, a leading multi-brand manufacturer and retailer of premium beauty and wellness products. We offer diverse opportunities to grow and make a difference on a global scale.Context & MissionWe are looking for an experienced Global Traffic Manager to manage workflows across Headquarters and six Hubs.Joining the services team, the center of the global ecosystem, you will ensure efficient delivery, and real-time management of Campaigns, Visual Merchandising, Store Design and Packaging. The position also drives smarter ways of working through streamlined processes, AI-enabled workflows, and connected tools. You will help teams deliver brand experiences consistently across markets while improving efficiency through systems, and will report to the Head of Brand Services.Key responsibilities- Manage brief intake and project requests, scope needs, align priorities, and balance business demand with team capacity.- Manage the HQ pipeline, track timelines, owners, risks, and delivery across disciplines from kick-off to completion.- Build and optimize systems, design intake forms, routing logic, approvals, dashboards, and scalable traffic processes.- Drive AI-enabled workflow, identify repetitive tasks and implement practical solutions with IT and technical partners.- Improve time-to-market, identify bottlenecks, reduce lead times, and simplify recurring workflows without compromising quality.- Manage traffic rituals and stakeholder alignment, lead meetings, surface risks, and keep teams aligned with minimal friction.- Maintain capacity and resource visibility, monitor team workload, flag bottlenecks, and surge needs with agility.- Coordinate across six Hubs, align priorities, timelines, and process standards for global and multi-market consistency.- Drive tool adoption and change management, document processes, train users, and embed new ways of working.- Track performance, report KPIs such as content volume, budget, time to market and efficiency.Profile you can fit- Proven experience in traffic management, project management, or a similar role in an agency, marketing, digital, retail, or production environment.- Strong understanding of production, retail design, visual merchandising, campaign development, and global cross-functional project management, and stakeholder-influencing skills.- Fluent in English and French required; additional languages are a plus.- Experience with project-management, DAM, reporting, or workflow tools.- Theoretical or practical experience in AI-enabled productivity, and workflow automation.- If you thrive in complex environments and want to transform processes, systems, and AI, we would love to hear from you.As a Living Wage Certified employer, we guarantee all our practices meet or exceed established living wage and fairness standards. We are committed to continuous learning and professional development to help every employee grow within our company. Employee discount to use on all your favorite L Occitane en Provence products.Permanent contract, starting asapFull-time positionLocation: Headquarters, Geneva, Switzerland jidda5f4b2aen jit0833aen jpiy26aen