Description
Join EVAM and give meaning to your expertise!
What if your next professional challenge had a real social impact?
At EVAM, every team member contributes to an essential mission: supporting people in migration situations with openness and responsibility.
To strengthen our teams, we are recruiting :
An Investigation Case Manager at 100% - Permanent Contract
Location: Lausanne
Start date: 1 May 2026
What you bring to our mission
Within the Investigation Unit of the Assistance Department, you actively contribute to respecting the principle of subsidiarity and the compliance of granted benefits.
Your role is to analyse, process, and decide on beneficiary cases involving sometimes complex administrative and financial issues. You operate in a demanding environment where rigour, discernment, and analytical skills are essential.
You participate in securing institutional decisions and handling sensitive situations, particularly regarding resource control and suspicion of abuse.
A word from your future manager, Göcke:
"Within the Investigation Unit, every case requires rigour, discernment, and a sense of responsibility. Our work consists of precisely analysing sometimes complex situations, ensuring compliance with the legal framework and the principle of subsidiarity.
I value autonomy, reliability, and team spirit. We work in a demanding environment, but one based on trust and solidarity. Here, administrative precision meets the human aspect and directly contributes to a mission of public interest."
Your key responsibilities
Analyse and process beneficiary cases to assess entitlement to benefits in compliance with the legal framework and the principle of subsidiarity
Examine financial documents (bank statements, social insurance certificates, tax documents, contracts, etc.)
Identify and handle particular or sensitive situations
Draft reasoned administrative decisions, correspondence, and analysis summaries
Conduct interviews with beneficiaries as part of processing complex cases
Ensure coordination with internal and external partners (social insurance, administrations, municipalities, etc.)
Contribute to statistical monitoring and management tools of the unit
Your profile
Commercial employee certificate (CFC) or equivalent qualification; additional training in social insurance or administrative law is an asset
Proven experience (minimum 3 years) in analysing administrative cases, ideally related to social assistance, social insurance, or a similar field
Very good knowledge of social insurance and understanding of subsidiarity mechanisms
Ability to analyse complex situations and exercise critical thinking
Strong writing skills and ability to justify decisions in a structured manner
Rigour, reliability, sense of responsibility, and ability to work in a team
Proficiency in common office software
What EVAM offers you
A committed working environment
A teleworking policy
5 weeks’ holiday (6 from age 50)
Very good social benefits
Meaningful projects in a stimulating intercultural context
The recruitment process in 3 steps:
An interview with the unit manager and the recruitment officer
A practical exercise to assess analytical and writing skills
A half-day immersion to concretely discover your future working environment
At the end of the process: request for a criminal record extract (blank documents required).
Do you identify with this mission?
We look forward to receiving your application and building a supportive future together.