Beschreibung

French Speaking Customer Service AdministratorLocation: Exeter, Devon – Hybrid WorkingSalary: £24,500 per annumContract: Permanent, Full-TimeHours: 35.25 hours per week We are recruiting for a French Speaking Customer Service Administrator to join an established international business based in Exeter. This is a varied position combining B2B customer service, sales administration and order management. You will be responsible for supporting French-speaking customers, processing orders and ensuring deliveries and customer enquiries are handled efficiently. The Role Process customer orders, credits and pricing adjustments accuratelyManage customer enquiries and resolve issues in a timely mannerMonitor deliveries, backorders and product availabilityMaintain strong relationships with customers and internal departmentsLiaise with logistics and sales teams to ensure smooth order fulfilmentHandle customer complaints and provide effective solutionsMaintain accurate customer records and update internal systemsSupport sales reporting and general administrative activities About You Fluent French and English, both written and spoken – essentialPrevious B2B customer service or sales administration experienceExcellent communication and organisational skillsStrong attention to detail and ability to manage multiple tasksConfident using Microsoft Office, particularly Excel and OutlookComfortable working with customer orders, enquiries and deadlinesProactive, adaptable and able to work independently or as part of a teamExperience with SAP or other ERP systems would be advantageous but is not essential What's on Offer Hybrid working with flexibility to work from home25 days' annual leave, increasing with serviceUp to 70% staff discountPension scheme with up to 6% employer matchingOption to buy or sell annual leaveEarly finish on FridaysCycle to Work Scheme and additional employee benefits This is a fantastic opportunity for a French-speaking professional with a background in customer service or sales administration to join an established international business. If interested, please apply today.