Beschreibung

For one of our clients based in Lausanne, we are looking for an experienced Case Manager (m/f) to join the Returns to Assistance Group (RAA) for a long-term temporary mission. Entry possible: Location: Lausanne Rate: 100% Team: 2 people Required experience: 5 to 8 years.Your responsibilities:- Conduct interviews for return to assistance (analysis of need).- Collect, verify, and analyze personal and financial information of beneficiaries.- Process cases in accordance with the principle of subsidiarity and standards, draft correspondence, decisions, and create dashboards related to the activity.- Handle specific cases requiring in-depth analysis.- Welcome users at the counter and by phone, respond to their requests or direct them.- Provide support in their efforts for advances on assistance according to the relevant rules.Profile:- 5 to 8 years of experience in case management, public services, social work, or social insurance.- Excellent analytical, writing, and rigor skills, ability to manage priorities, and solutions-oriented approach.- Comfort with flexibility, sense of responsibility, and good knowledge of social insurance.- English: good level of proficiency.- Proficiency in tools (spreadsheets, reports, monitoring).Interested? Please send your complete application: CV, cover letter, and diplomas. jid7e2a974aen jit0416aen jpiy26aen