Description

• Review and process administrative transactions, ensuring compliance with established procedures and quality standards.
• Perform data entry, validation, indexing and record maintenance activities.
• Prepare, format and verify digital documents and images according to defined requirements.
• Generate certified copies, official extracts and other administrative documentation.
• Support reporting activities through the preparation of workload and statistical reports.
• Coordinate with internal stakeholders on payment-related matters and operational processes.
• Participate in testing and implementation of new system enhancements and digital tools.
• Provide timely support and follow-up to internal and external stakeholders.
• Ensure accuracy, confidentiality and high-quality service delivery at all times.

Profile

• Previous administrative, operations support or document processing experience.
• Strong written and verbal communication skills in English and French.
• Excellent attention to detail and ability to identify inconsistencies.
• Proficiency with Microsoft Office applications, particularly Word and Excel.
• Experience with image processing or document management tools is an advantage.
• Strong organizational and time-management skills.
• Ability to work independently while contributing effectively to a team.
• Customer-focused mindset with excellent interpersonal skills.
• Comfortable working in a multicultural and international environment.

Job Offer

• Exposure to an international and multicultural working environment.
• Opportunity to develop expertise in operations, documentation and administrative processes.
• Collaborative team culture with opportunities to contribute to process improvements.
• Hands-on experience working with specialized systems and international procedures.