Description
As part of the development of its activities, our client, a modern and dynamic industrial company, is looking for a Customer Training Manager to enhance the quality of support offered to its customers and partners.
Customer Training Manager (M/F)
- Higher education in a technical field, complemented by pedagogical training
- Proven experience of at least 3 years in customer, technical or professional training
- Experience in an industrial environment
- Knowledge of the machine tool sector is a real asset
- Excellent interpersonal skills, a sense of pedagogy and the ability to simplify technical subjects
- Languages: fluent French and minimum B2 level English
Benefits:
- A position of responsibility within a modern, dynamic and recognised company in its field
- A stimulating technical environment
- Attractive working conditions
- A varied role, in direct contact with customers and internal teams
- Analyse customers’ training needs and propose suitable solutions
- Write the pedagogical specifications necessary for the development of training materials
- Design, organise and lead training sessions for customers
- Train internal teams on tools, methods and good pedagogical practices
- Participate in the continuous improvement of customer satisfaction
- Contribute to supporting commercial performance through a field-oriented pedagogical approach