Description

To join a family-owned company specializing in luxury retail, we are currently looking for a motivated and dynamic person for the position of:Trilingual Customer Service RepresentativeDo you enjoy human contact, teamwork, and finding solutions? Then this position is for you.MissionsWithin our after-sales customer service department, your main responsibilities will be:- Answer phone calls with professionalism, analyze and process requests from customers as well as from various departments- Ensure follow-up of requests via email- Manage reception and guarantee a quality welcome- Actively participate in the smooth operation of the departmentYour profile- Federal Diploma of Vocational Education and Training (CFC) in commerce- Confirmed experience in a similar role- Good command of Excel and Word tools- Organized, rigorous, and solution-oriented person- Ability to work autonomously while enjoying teamwork- Availability for a Saturday rotation- Schedule flexibility: Monday to Friday between 9:00 AM and 7:00 PM, evening shifts according to store hoursLanguages- Oral and written proficiency in the following languages:- French - C2- Swiss German - C2- English - C1Conditions- Permanent contract- 40 hours per week- 5 weeks of annual vacation- Discounts- Dynamic and friendly work environment jiddc3d347aen jit0624aen jpiy26aen