In our dynamic, results-oriented team, you play a key role in customer retention.

Specifically, you will:

Your tasks

• Answer calls from customers wishing to cancel their contract and identify their needs

• Make outgoing calls to offer suitable solutions and promote contract renewals

• Provide personal advice on our products and services to maximise customer satisfaction

Your profile

• Completion of a vocational basic education

• Strong customer orientation and enjoyment of personal contact

• Experience in sales or a commercial role, ideally in a call centre

• Excellent oral and written skills in German and French; Italian and English are a plus

• Great interest in digital tools and the telecommunications industry

• Your personal qualities make the difference: reliability, communicative strength, punctuality

We offer

• Attractive remuneration with commissions according to your results

• Monthly bonus from the 3rd national language

• Up to 20% home office depending on the area of responsibility

• 5 weeks holiday

• A modern and inspiring working environment

• Strong social benefits as well as flexible and advantageous pension provision

• Free mobile subscription valid throughout Europe

• Exclusive offers and discounts on our products and services

Workplace: Biel

Have you always dreamed of working in a unique and diverse environment? Then we definitely want to get to know you!

A criminal record certificate without entries as well as a debt enforcement office report are required upon employment.

Apply directly online!