Our client is a human-sized company specialised in the development, production and distribution of certified, customised medical devices. Its mission is to improve patients’ quality of life by offering clinically proven, patient-centred therapeutic alternatives, in close collaboration with professionals in its sector.

Responsibilities

1. Business Development & Sales Management

• Generate revenue by developing strong relationships with sector professionals.
• Present the company’s value proposition and effectively differentiate from competitors.
• Develop and implement an annual commercial action plan to increase market share.
• Work closely with internal teams (marketing, technical support, customer service, finance).

2. Market Development & Stakeholder Management

• Establish and maintain relationships with key opinion leaders (KOLs) and influential persons.
• Represent the company at congresses, conferences and trade fairs.
• Contribute to the development of local therapeutic recommendations and reimbursement processes in coordination with stakeholders.

3. Customer Engagement & Technical Support

• Provide high-level technical support to partners to ensure optimal therapeutic outcomes.
• Ensure onboarding and training of new partners on the product range.
• Be the primary contact for customer queries, problem resolution and long-term collaboration.

4. Reporting & CRM Management

• Maintain regular contact with client accounts to monitor performance and manage any post-sale issues.
• Use CRM and BI tools to track activity, analyse data and plan commercial actions.
• Collaborate with internal teams to ensure data consistency and operational alignment.
• Understand and manage contractual processes, including payment and reimbursement flows.

5. Training

• Deliver comprehensive product training and clinical usage recommendations to healthcare professionals.
• Participate in internal training to keep product knowledge up to date.
• Travel regularly within the assigned region and represent the company at events if necessary.

6. Compliance & Quality

• Ensure strict adherence to internal quality standards, health regulations and ethical rules.
• Act in line with the company’s values: innovation, quality and customer focus.

7. Additional Contributions

• Proactively identify opportunities to improve internal processes and customer experience.
• Collaborate with internal stakeholders to ensure the success of the assigned region.
• Support cross-functional initiatives at the request of the commercial management team.

Candidate Profile

• Fluency in French (C2) and English (B2). German is an asset and may replace English.
• More than 5 years’ experience in medical device sales, dental solutions or a similar healthcare environment.
• Bachelor’s or Master’s degree in business, life sciences, medical technologies or equivalent field.
• Proven commercial success and ability to build and maintain long-term client relationships.
• Excellent negotiation and presentation skills.
• Autonomous, structured and results-oriented approach to territory management.
• Excellent interpersonal skills, team spirit and solution orientation.
• Based in Switzerland, daily travel within French-speaking Switzerland is expected.

Conditions and Benefits

• Join an agile and fast-growing organisation at the forefront of non-invasive therapies.
• Hold a position combining sales, technical advice and clinical education.
• Join an international team committed to sustainably improving patients’ lives.