We are Sonic Suisse

Sonic Suisse is a vast network of regional laboratories with more than 2,500 employees spread across sites in German-speaking, French-speaking and Italian-speaking Switzerland.

We belong to the global group Sonic Healthcare, a leading provider of services in the medical diagnostics sector. We are committed to the well-being of our clients and the health of their patients by making a decisive contribution to medical care throughout Switzerland every day. High quality standards and the continuous training of our employees ensure the safety and relevance of our analyses and test results.
Whether in the fields of laboratory medicine, administration or support functions: we offer you a meaningful working environment, with many opportunities for development, encouraging personal initiative through a corporate culture based on trust and collaboration.
Dianalabs is a Geneva-based medical analysis laboratory and is part of the Swiss Sonic Suisse network, a company of the international Sonic Healthcare Group.

Job Objective

Join our committed team within the Dianalabs laboratory and participate, in this key role, in building the future of our leading and innovative company.

Your impact in this role

• Manage various telephone calls (courier calls, information on laboratory and centre opening hours, forwarding calls to a manager)
• Handle emails from the laboratory mailbox
• Sort mail
• Make appointments for patients at collection centres and direct them accordingly
• Make appointments for patients at home and forward them to the nursing service
• Provide routine information regarding analyses available at the laboratory, deadlines, and sampling requirements
• Add analyses as required
• Communicate analysis results when necessary
• Ensure communication of results via various media (email, paper, telephone) in special cases
• Forward courier runs to the courier service
• Record analysis requests
• Verify the recording of analysis requests
• Process various lists (missing or extra tubes, clinical information, missing information, etc.)

Your background and expertise

• Mandatory medical secretary diploma
• You have a good appearance
• You are dynamic, rigorous and organised
• You are proficient with computer tools
• Perfect command of French

A place where you can grow and make an impact

• A demanding and dynamic working environment
• A stimulating mission
• Varied activities

Do you have questions? We are here to help.

Do not hesitate to contact us, we will be happy to answer you!