About the role

As a claims manager, you will ensure the complete handling of files, from opening to compensation. You will work closely with clients to guarantee effective and proactive support within a team of six people.

We offer you Our client offers a 6-month try-and-hire contract with the prospect of a permanent position, in a pleasant working environment and a supportive and caring team!

Tasks

This position involves managing the entire claims handling process, combining administrative rigour, contractual analysis and client relationship skills.

• Receive incoming requests and open claims files.
• Identify missing information or documents and ensure follow-up of file management.
• Contact the client by email and phone to complete the file.
• Compare the claim elements with the insurance conditions to verify coverage.
• Analyse supporting documents and decide whether to compensate.
• Ensure proper administrative management and rigorous follow-up of files.

We are looking for

• Commercial employee CFC
• Proven experience in administration
• Advanced proficiency in the Office Suite
• Fluent French
• German (level C1)

An advantage if you have

• Previous experience in the insurance field

To succeed in this role, your personal skills should include:

• Supportive
• Social
• Organised

Our recruitment process

This recruitment process is managed by Academic Work and our client wishes all questions regarding the position to be addressed to Academic Work.

Our selection process is ongoing and the advertisement may be closed before the end of the recruitment process if we have moved to the next phase. The process includes tests which are tools to find the right talent for the right position, to promote equality, diversity and a fair process.