Beschreibung
Facility Services Manager:in Cleaning 100 %
Workplace
Lucerne (Kriens)
Workload
100 %
Start of work
01.10.2026
Is that you?
In this leadership role, you think entrepreneurially and act proactively and service-oriented. As FSM at ISS, you lead supervisors and employees, are the first point of contact for customers, and ensure that our services are delivered at the highest quality level. You are responsible for quality assurance as well as costs and customer satisfaction.
What awaits you
- Overall responsibility for several client mandates in the cleaning sector
- Leadership, development and coaching of the site manager, team leaders and employees (approx. 60 people)
- Ensuring a high-quality and economical service delivery
- Budget responsibility and ongoing management of financial key figures
- Maintenance and further development of existing customer relationships
- Preparation of offers, calculations and additional services
- Planning, coordination and monitoring of internal and external resources
- Ensuring compliance with quality, safety and compliance requirements
- Identification and implementation of optimisation and efficiency measures
- Close cooperation with customers, partners and internal interfaces
What you bring with you
- Completed vocational training as well as business or specialised further education
- Several years of experience in facility management, property management or a comparable function
- Proven leadership experience
- Strong entrepreneurial thinking and acting
- Experience in budget responsibility and customer management
- High service and customer orientation
- Very good organisational and communication skills
- Confident handling of MS Office
- Fluent German in spoken and written form
What we offer you
- Wide range of internal development opportunities
- 16 weeks maternity leave
- Employee celebrations and appreciation programmes?
- Attractive own ISS Switzerland pension fund?
- Personnel offer platform with attractive discounts and special conditions?
- Structured onboarding in the initial phase?
Own company car with private use
Ready for us? We are ready for you.
Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools and hospitals function and are liveable. Our more than 14,000 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day.
ISS stands for innovation, service quality and customer proximity. As a market leader, we offer secure jobs, diverse development prospects and a corporate culture characterised by appreciation, lived occupational safety and responsibility - visible in five programmes, over 200 training and further education opportunities as well as the consistent use of sustainable products and solutions.
Dear recruitment agencies: For this position, we only consider direct applications. Thank you very much.
Please note: We gladly accept applications by post, but the documents will not be returned.
Your contact
Josephine Markowitsch
People & Culture Business Partner
Phone: 058 787 83 44