Your main responsibilities:

This position is a central operational role, involving full order management and coordination between clients, suppliers, and logistics. Each order requires analysis, organisation, and decision-making.

B2B Customer Service and Project Management

• Prepare offers and quotes based on client needs and follow up until validation;

• Verify the operational feasibility of client requests and propose suitable solutions;

• Manage client orders from A to Z, from offer validation to delivery and invoicing;

• Simultaneously oversee approximately 15 to 30 orders;

• Be the main point of contact for clients regarding operational management;

• Participate in organising and monitoring the order schedule;

• Coordinate the various stages and track shipments until final delivery to the client.

Purchasing and Supply

• Identify suitable suppliers for different client orders, considering prices, deadlines, quality, and technical constraints;

• Compare various possible solutions, strategically select suppliers, and place orders;

• Ensure delivery follow-up and manage any quality or deadline issues.

What you bring:

• Commercial employee CFC or equivalent qualification;

• Proven experience in a similar role, for example in purchasing assistance, customer service, logistics, or supply chain;

• Experience in the textile sector, promotional items, merchandising, workwear or PPE is a real asset;

• Ability to manage several projects simultaneously from A to Z (between 15 and 30);

• Strong sense of organisation, reliability, and responsibility;

• Experienced and autonomous person, capable of quickly taking charge of the position;

• Ease in operational client relations;

• Possible progression to a Back-Office Manager role depending on experience, motivation, and job knowledge.

Our benefits:

• A tailored training programme

• Advantageous professional insurance

• 27 days of holiday

• A friendly working atmosphere

• Benefits for our employees (Swibeco platform, referral bonus, Sunrise discount)

• And of course, to accompany your days - coffee/tea is offered!

Start date: April 2026 or to be agreed

You will evolve at the heart of a demanding and stimulating operational environment, where managing orders and client projects is a true strategic challenge. As a Back-Office Operations, Projects & Purchasing Collaborator, you will be a key player in the smooth running of projects, from offer signing to delivery and invoicing. Nothing is left to chance: each step must be structured, secured, and optimised to ensure a smooth and reliable client experience.

Motivated by this challenge? Send us your application!