Beschreibung

Open the doors to Frederique Constant, Swiss watch manufacturer based in Geneva. Frederique Constant places its main mission at the heart of its activities: producing timepieces of the highest quality at the fairest price. Today, the House designs, develops, and assembles mechanical watches - including more than 30 Manufacture calibers such as the Tourbillon, Perpetual Calendar, Flyback Chronograph, Monolithic, Big Power Reserve, Moonphase - and also offers quartz watches. Since its inception, the brand has never ceased to innovate, always pushing its boundaries further. The Frederique Constant group (Frederique Constant, Alpina, Ateliers deMonaco) has joined the Japanese group Citizen to pursue its development and nurture new ambitions. With nearly 3,000 points of sale spread across 120 countries around the world, our company offers a dynamic work environment with an entrepreneurial accent, where every idea is valued. Join us in our quest for excellence and growth.After-Sales Service (M/F) – 100%Your missionWithin our After-Sales department, you ensure the supervision, maintenance, and development of the database dedicated to the After-Sales Service. The main objective is to guarantee the accessibility, reliability, and quality of data, while actively contributing to continuous improvement and projects related to the After-Sales scope. You report directly to the After-Sales Manager.Your responsibilitiesManagement & Maintenance- Ensure daily management of the database system (ProConcept)- Guarantee the quality, consistency, and integrity of data- Plan, control, and secure backup cyclesDevelopment & Support- Adapt the database structure according to department needs- Train users on IT tools related to After-Sales Service- Write and keep up to date procedures and documentationImprovement & Projects- Participate in the development and evolution of the system- Contribute to the implementation of new IT programs related to After-Sales data- Be a source of proposals for tools and processesYour profile- Degree in information systems or equivalent field- Confirmed experience in database management and/or ERP- Mastery of an ERP (ideally ProConcept)- Good understanding of issues related to data quality- Analytical mind, rigor, and attention to detail- Ability to work autonomously and transversally- Good communication and writing skillsWe offer- A dynamic environment within a recognized company- Varied projects with a real impact on operations- Close collaboration with business and IT teams- Good conditions and a modern work environment- Ideal start date: June 1st (to be agreed upon) jid5e50c53aen jit0416aen jpiy26aen