Beschreibung

ALBEDIS is a leading Swiss recruitment partner, specializing in connecting talent and companies across a wide range of sectors, from support positions to management functions. As a member of the Interiman Group, ALBEDIS relies on the combined expertise of its partner brands to cover areas such as architecture and real estate, finance, IT, life sciences, legal, and human resources, with a presence throughout Switzerland (Bern, Geneva, Lausanne, Zurich).Customer Service Advisors - Call Center (100%)Company DescriptionWe are looking for a client, active in the banking sector and based in Lausanne, for Customer Service Advisors - Call Center (100%)Job DescriptionFor a long-term temporary assignmentAs a customer service advisor, you will be in charge of:- Answering calls from customers- Advising and redirecting customers on company products- Examining each request with the goal of providing an appropriate solution- Drafting written correspondence- Ensuring high-quality serviceProfile Sought- You have a commercial background- You possess experience in the banking sector in Switzerland and/or a call center in Switzerland- You have perfect command of French (level C2-C1), you have good knowledge of German or Italian (level B2-C1), all three languages would be a huge plus- You are comfortable with standard tools- You possess a very strong customer focus and a good team spirit- A criminal record extract and an extract from the debt collection register will be required for this assignmentAre you interested and do you match the profile? Do not hesitate! Apply! jidbc339c8aen jit0832aen jpiy26aen