Beschreibung

Customer Service Advisors - Call center (100%)Company descriptionWe are looking, for one of our clients, active in the banking sector and based in Lausanne, for Customer Service Advisors - Call center (100%)Job descriptionfor a long-term temporary assignmentAs a customer service advisor, you will be in charge of:- Answering calls from customers- Advising and redirecting customers regarding company products- Examining each request with the objective of providing an appropriate solution- Drafting written correspondence- Ensuring high-quality serviceRequired profile- You have a commercial background- You possess experience in the banking sector in Switzerland and/or a call center in Switzerland- You have perfect command of French (level C2-C1), you have good knowledge of German or Italian (level B2-C1), all three languages would be a huge plus- You are comfortable with standard tools- You are endowed with a very strong customer focus and a good team spirit- A criminal record extract and an extract from the debt collection register will be required for this assignment- Are you interested and do you match the profile? Do not hesitate! Apply! jidec27519aen jit0627aen jpiy26aen