Description

Customer Service Advisor - Call CenterWe are looking for a client active in the banking sector based in Lausanne for:Customer Service Advisors - Call Center (100%)for a long-term temporary assignment (several months)Customer Service Advisor - Call CenterMISSION DESCRIPTIONAs a customer service advisor, you will be in charge of:- Answering calls from customers- Advising and redirecting customers regarding company products- Examining each request with the objective of providing an appropriate solution- Drafting written correspondence- Ensuring high-quality servicePROFILE- You have a commercial background- You possess experience in the banking sector in Switzerland and/or a call center in Switzerland- You have perfect command of French (level C2-C1), you have good knowledge of German or Italian (level B2-C1); the three languages would be a huge asset- You are comfortable with standard tools- You possess a very strong customer focus and a good team spirit- A criminal record extract and an extract from the debt collection register will be required for this assignmentAre you interested and do you match the profile? Do not hesitate! Apply! jid6c4d871aen jit0625aen jpiy26aen