Beschreibung

For one of my clients in the Châtel-St-Denis region, I am looking for a 100% customer service representative.- CFC in commerce or HVAC/S with field experience in the sanitary sector- Proven experience in customer service- Excellent skills and a sense of service- Good knowledge of German or Swiss German (B2/C1 level required)- Proficiency in standard tools- Autonomous, organized, and solution-oriented personality- Developed team spirit- Ability to manage stress and transform it into a performance driver- Complete management of customer requests, from initial contact to follow-up on offers, quotes, and submissions- Analysis of needs and proposal of solutions adapted to projects and requests- Coordination of projects in collaboration with representatives and active participation in the continuous improvement of internal processes jid7e4fa2faen jit0625aen jpiy26aen