Description

About usUnilabs is one of the leading Customer Service companies (all genders) 100% 6 months - start as soon as possibleAbout usUnilabs is one of the leading diagnostic companies in Europe and offers a complete range of laboratory and imaging services across continents. As a digital leader covering the entire diagnostic field, Unilabs' employees worldwide save lives every day. Unilabs invests heavily in technology, equipment, and personnel and uses cutting-edge digital technologies in its laboratories and imaging institutes to improve the lives of nearly 100 million people each year.Responsibilities- Be a key contact for our clients and represent our company professionally across all channels.- Processing of complex level 2 requests in the areas of accounting and electronic solutions.- Perform tasks such as updating databases, correcting invoices, and processing written correspondence.- Telephone and written support for our clients, focused on quality, efficiency, and active problem-solving.- Active participation in the development and optimization of processes, procedures, and services.Requirements- Completed commercial training (CFC commercial employee) or equivalent in a medical or technical field.- Several years of experience in customer service - experience in the healthcare sector, health insurance companies, or environments related to medical technologies is an asset.- Excellent English skills (minimum C1 level), both oral and written - German or Italian is an asset.- Skills with excellent mastery of digital tools and Microsoft Office (notably Word, Excel, and email systems), as well as a strong affinity for systems and new technologies.- Structured, precise, and independent way of working.- A strong sense of responsibility and a willingness to proactively address problems and shape them.- Analytical reasoning skills and interest in complex tasks and processes.- Openness to learning additional subjects and taking on increased responsibilities in the medium term.- Resilience and ability to keep an overview even in demanding situations.- Team-oriented, reliable, and professional personality.We offer- An exciting and dynamic work environment with an international dimension.- The possibility to take on responsibilities and develop your potential.- A positive work atmosphere in a modern setting and a corporate culture promoting respect and recognition.- Social benefits as well as a 40-hour work week and 5 weeks of vacation per year.- An annual package for your personal analyses and special rates for radiology procedures performed within the Unilabs Group.ContactSend this ad to a friend jidc09f6e2aen jit0624aen jpiy26aen