Beschreibung

Customer Support & Digital EditorFocus on the commercial vehicle industry & digitalThe company rests on two pillars: the industry portal and the biennial trade fair for commercial vehicles. We are looking for support for the industry portal, whose company directory is being further developed as a core element with a focus on visibility, lead generation, and search engine optimization for companies in the sector. To expand this area, we are looking for a dedicated individual with a digital mindset, a passion for communication, and an interest in editorial work.Your TasksContent Management & Portal Maintenance- Maintenance and further development of the modern company directory- Creation, revision, and optimization of company profiles- Research of relevant customer content and industry topics- Editorial preparation, illustration, and refinement- Support and preparation of social media content- Maintenance of company profiles, media, and content in the CMS- Writing texts for search engines (SEO)- Maintenance and structuring of keywords and content- Support for the intelligent search and filter system- Development of ideas for better company visibilityCustomer Contact & Support- Telephone, written, and video call contact with customers and partners- Coordination of editorial content, profiles, and news articles- Support for lead generation and marketing- Advising customers on content and marketing opportunities- Maintenance of long-term customer relationshipsWhat You BringProfessional- Very good written and spoken German skills- Fluent spoken Swiss German, French skills are an advantage- Experience in using digital tools and in research and digital work- Interest in SEO, content, and digital trends- Experience with WordPress and content management systems is an advantagePersonal- High interest in customer contact, communication, and openness- Ability to prepare complex topics in a simple and understandable way- Structured way of working and customer-oriented thinking- Interest in teamwork and communication, and willingness to learn about digital and editorial topics- Joy in building and shaping new things- Interest in digital trendsParticularly Important to Us- You do not have to be able to do everything perfectly. It is more important to us that you think and act in a customer-oriented manner, are motivated to develop yourself further, and want to have an impact, working together with the team to bring the industry portal forward for our customers.What Awaits You- Collaboration on the leading platform in the Swiss commercial vehicle industry- Plenty of creative freedom and influence on the development of new digital solutions- A dedicated team with short decision-making paths- Varied tasks between research, editing, and digital work- Opportunity for personal and professional development jidd215074aen jit0624aen jpiy26aen