On behalf of our client, a major player and recognised leader in their market, we are recruiting several Customer Service Advisors for a temporary assignment.

Responsibilities

• Processing and following up on customer requests in writing (emails, forms, internal platforms).
• Managing simple administrative tasks related to customer service.
• Updating and monitoring files in internal tools.
• Collaborating with different departments to ensure efficient handling of requests.
• Adhering to quality standards and current procedures.

Profile

• Excellent written skills in French.
• Good command of common IT tools.
• Service-oriented and customer-focused.
• Rigour, organisation and ability to learn quickly.
• Team spirit and positive attitude.
• Previous experience in administrative and/or customer service roles is essential.

Benefits

• A temporary assignment within a recognised company.
• Comprehensive training upon arrival.
• A dynamic and supportive working environment.
• The opportunity to develop your skills in customer service.

Contact Information

If you have any further questions regarding this job offer (reference: JN -072026-1122635), please contact Loïc Beeri at 058 233 41 40.

About Us

Adecco is the market leader in personnel solutions in Switzerland and worldwide. Every day, our teams present at around fifty sites throughout Switzerland ensure the best match between candidates and clients across various professional fields and sectors. Adecco Switzerland is a company of the Adecco Group, the world’s number one in human resources. We aspire to facilitate the professional integration of everyone and employ more than 3.5 million people daily. We recruit, develop and train talents in 60 countries, and help companies shape the future of work.