Description

Customer Advisor Competence Center GER/FR 80–100 %While others are still working, you are already off at 5 p.m. with us!You don't just advise: you enthuse people and turn every request into a real wow effect.In the competence center of our Contact Center, we are committed with heart, expertise, and a clear goal for our members: to support them in their daily lives through excellent customer service – made possible by our committed team. As a person comfortable with languages and holding a federal certificate as an insurance intermediary (VBV), you bring your consulting skills to a solid club recognized throughout Switzerland – and become the voice of more than 1.6 million members. Start date by arrangement.Customer Advisor Competence Center GER/FR 80–100 %Your challenges- Telephone and written advice for our members – from offer to conclusion – with comprehensive support across the entire range, with a focus on insurance products- Processing of qualified leads from internal departments- Active sales and advice on our highly appreciated vehicle insurance products- Developing sustainable relationships with membersWhat you bring- Federal certificate as an insurance intermediary (VBV) or partial VBV in the non-life insurance field- Mastery of French and German in writing and speaking (level C2) – other languages are an asset- Passion for advising and selling, with a focus on the needs of members and customers- Experience in telephone and/or written customer contact- Solution-oriented and structured working method- Determined, conscientious, and openWhat you will like about us- A meaningful activity where you contribute to strengthening the safety and mobility of our members- A culture of you and an open atmosphere, from the general manager to the apprentice- A varied activity and a positive working environment within a team that looks forward to your arrival- Working hours from Monday to Friday (08:00–18:00), with the possibility of teleworking- Attractive social benefits and discounts for employees- A modern workplace, well served by public transport- Access to fitness facilities- A strong and trustworthy brand, with over 125 years of history and 1.6 million membersAre you interested? Then submit your application now and come write history with us. We respect and appreciate varied life paths and the diversity of our profiles. Equal treatment is a priority for us.Here is why we have existed for over 125 years: All about us jide33df7aaen jit0625aen jpiy26aen