Description

A local bank firmly established in the canton, the BCN is a human-sized bank, offering quality services to its private and corporate clients. Proud of our commitments based on ESG principles, recognized as an eco-enterprise, and as a fair employer, we contribute strongly to regional economic life and consider that our success is closely linked to the professional and human qualities of our staff. For you, are autonomy, commitment, responsibilities, projects, and sustainable development words rich in meaning? We would be pleased to consider with you how they could contribute to revealing your talents within our organization. To strengthen our team and develop our activities, we are looking for, for an immediate start or by arrangement, a Client Advisor.Main tasks- Act as a point of contact to inform or guide clients by telephone- Respond to requests regarding our basic banking products and our digital services (e-banking, Twint, etc.)- Perform various tasks related to telephone calls- Identify business potential and refer clients and prospects to the appropriate sectors- Active advice and sale of the product range, support and actively collaborate with other bank departmentsSkills and aptitudes- Training in the commercial field (commercial employee certificate or equivalent)- Experience in the financial sector or several years of experience in a call center- Ease in consulting and sales activities- Skills in oral and written communication- Perfect command of French and minimum of one foreign language (German, English, etc.)Personal qualities- Enthusiastic about client contact and the banking sector- Endowed with a team spirit and great flexibility- Positive and solution-oriented mindset- Sense of priorities and goal-orientedWe offer- Certifying and job-oriented training- First-rate social benefits and working conditions- Varied work in a dynamic working environment- A human-sized establishmentPlace of work / Department: Colombier / Remote Client CenterStart date: Immediately or by arrangementApplication deadline: May 24 jidac27f54aen jit0417aen jpiy26aen